Transform Your Travel Dreams Into Reality

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Terms of Service

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using Synergy Travel Network's services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Synergy Travel Network provides travel planning, booking, and consultation services. We act as intermediaries between customers and travel service providers including airlines, hotels, tour operators, and other vendors.

3. Booking and Payment Terms

All bookings are subject to availability and confirmation. Payment terms vary by service and destination. Full payment may be required at booking or according to the payment schedule provided. Cancellation policies vary by provider and will be clearly communicated at time of booking.

4. Customer Responsibilities

Customers are responsible for ensuring valid travel documents, travel insurance, and compliance with destination requirements. Customers must provide accurate information and notify us of any changes promptly.

5. Limitation of Liability

Synergy Travel Network acts as an agent for travel service providers. We are not liable for acts, omissions, or defaults of third-party providers. Our liability is limited to the amount paid for our services.

6. Privacy Protection

We are committed to protecting your personal information in accordance with our Privacy Policy and applicable data protection laws including GDPR.

7. Modification of Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

8. Contact Information

For questions about these terms, please contact us at [email protected] or +1 (212) 555-0198.

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Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect personal information you provide directly, such as name, email, phone number, travel preferences, and payment information. We also collect usage information through cookies and analytics tools.

2. How We Use Your Information

We use your information to provide travel services, process bookings, communicate with you, improve our services, and comply with legal obligations. We may also use information for marketing with your consent.

3. Information Sharing

We share information with travel service providers necessary to fulfill your bookings, payment processors, and service providers who assist our operations. We do not sell personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

5. Your Rights (GDPR)

Under GDPR, you have rights to access, rectify, erase, restrict processing, data portability, and withdraw consent. Contact us to exercise these rights.

6. Cookies

We use cookies to improve website functionality and user experience. You can control cookie preferences through your browser settings.

7. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

8. International Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers.

9. Contact Us

For privacy questions or to exercise your rights, contact our Data Protection Officer at [email protected] or +1 (212) 555-0198.

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Cookie Policy

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better service and improve your browsing experience.

2. Types of Cookies We Use

Essential Cookies: Required for website functionality, security, and service provision.

Analytics Cookies: Help us understand website usage and improve performance.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

Functional Cookies: Remember your preferences and personalize your experience.

3. Third-Party Cookies

We may use third-party services like Google Analytics, payment processors, and social media platforms that may set their own cookies.

4. Cookie Management

You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality and service quality.

5. Cookie Consent

By using our website, you consent to our cookie policy. You can withdraw consent at any time through your browser settings or our cookie preference center.

6. Updates to Cookie Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date.

7. Contact Information

For questions about our cookie policy, contact us at [email protected].

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GDPR Compliance Statement

Last Updated: December 2024

1. Our Commitment to GDPR

Synergy Travel Network is committed to full compliance with the General Data Protection Regulation (GDPR) and protecting the privacy rights of all EU residents.

2. Legal Basis for Processing

We process personal data based on:

• Contract Performance: To provide travel services you've requested
• Legitimate Interest: For business operations and service improvement
• Legal Obligation: To comply with legal requirements
• Consent: For marketing communications and optional services

3. Your GDPR Rights

Right to Access: Request copies of your personal data

Right to Rectification: Correct inaccurate or incomplete data

Right to Erasure: Request deletion of your personal data

Right to Restrict Processing: Limit how we use your data

Right to Data Portability: Receive your data in a portable format

Right to Object: Object to processing based on legitimate interests

Right to Withdraw Consent: Withdraw consent at any time

4. Data Protection Officer

Our Data Protection Officer oversees GDPR compliance and handles data protection inquiries.

Contact: [email protected]

5. Data Breach Notification

We have procedures to detect, report, and investigate personal data breaches. We will notify authorities and affected individuals as required by GDPR.

6. International Data Transfers

When transferring data outside the EU, we ensure appropriate safeguards through adequacy decisions, standard contractual clauses, or other approved mechanisms.

7. Exercising Your Rights

To exercise your GDPR rights, contact us at [email protected] or +1 (212) 555-0198. We will respond within 30 days.

8. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your personal data appropriately.

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DMCA Policy

Last Updated: December 2024

1. DMCA Compliance

Synergy Travel Network respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We respond promptly to valid copyright infringement notices.

2. Copyright Infringement Notification

If you believe your copyrighted work has been infringed on our website, please provide our DMCA Agent with the following information:

• Physical or electronic signature of copyright owner or authorized representative
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location on our website
• Your contact information (address, phone number, email)
• Good faith statement that use is not authorized by copyright owner
• Statement that notification information is accurate and you are authorized to act

3. DMCA Agent Contact Information

DMCA Agent: Legal Department
Address: 425 Park Avenue, Suite 1200, New York, NY 10022, USA
Email: [email protected]
Phone: +1 (212) 555-0198

4. Counter-Notification Process

If you believe material was removed due to mistake or misidentification, you may file a counter-notification containing:

• Your physical or electronic signature
• Identification of removed material and its former location
• Good faith statement that removal was due to mistake or misidentification
• Your contact information and consent to jurisdiction

5. Repeat Infringer Policy

We maintain a policy to terminate accounts of users who are repeat copyright infringers in appropriate circumstances.

6. No Legal Advice

This policy is for informational purposes only and does not constitute legal advice. Consult with legal counsel for specific copyright matters.

7. Policy Updates

We may update this DMCA policy periodically. Changes will be posted on this page with an updated revision date.